… and the Professional Trolling continues

We recently had an interesting exchange with the troll that confirmed (as if we needed confirmation) that they are NOT a consumer and that what they want most is us to stop supplying one of our dealers in Southern California that dares to take away business from them.

They also wanted money – all this while remaining anonymous and NEVER supplying proof of purchase.
Extortion is not a harmless thing and if get to the point where we can prove the troll’s identity we will take legal action.
Anybody who can supply information leading to the troll’s identity, please email trollbuster@berkeleyergo.com.
Your help will be rewarded.


 

“Beware of fake reviews”

Fake reviews by our competition are unwarranted and do a disservice to consumers who want to learn from other consumer’s real experiences.

For the past 3+ years a paid troll has stalked and harassed our company and dealers leaving over 200 fake reviews under numerous aliases all over the internet, a dedicated website and blog. All feature the same false allegations and misrepresentations.

This person pretends to be a consumer whose complaint we ignored. Fact is that we do not have a purchasing record for this "reviewer" nor did they ever contact our factory or any of our retailers with their product complaint under their real identity offering proof of purchase.

Would a real consumer really pay $9.99/ month for a dedicated website for over 3 years to smear a manufacturer rather than talk to their retailer about a complaint resolution?
t appears that one of our competitors - rather than focusing on improving their product design and value - chose to pay a troll to post over 200 "reviews" on numerous internet platforms over close to 4 years. That makes over $400 just in website fees and countless hours of internet postings.

Welcome to the brave new world of cyber-stalking and smear campaign as a marketing tool.

Are we really taking that much business away from them? Is this really worth sacrificing your integrity for?

We strive to operate a business successfully with no compromises on truth, ethics, integrity and fairness. It appears that not all our competitors are inspired by the same values.